Use the Office mobile apps to work from anywhere, just sign in with a free Microsoft account or an Microsoft 365 work or school account.
With a qualifying Microsoft 365 subscription, you'll have access to the app's extra features. and then brings me to the account screen where it shows there are no files and no file history, etc.Any suggestions? This can help clarify whether this is related to your account or it is a tenant wide issue.If possible, please try add your Office 365 account on a different phone to see the outcome.Can you access your personal OneDrive files through OneDrive App?Regarding you can use Office apps, can you access your OneDrive for Business files through Office apps? When I try to log in with the business account it goes through the authenticator routine
Steps to add an Office 365 account with Multi-factor Authentication enforced to work with the Mail App iOS or Later are as follows. I am asking my IT department now.I love OneDrive but this is getting frustrating as I have had this issue for many months so I just avoid using it for business purposes which I don't think is what you want your customers to be doing!First, please try the followings to check if the problem can be fixed:If the issue persists, we'd like to confirm the following information for investigation:Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site. Save documents, spreadsheets, and presentations online, in OneDrive. Please note that if there is something If the issue persists, we'd like to confirm the following information for investigation: Is there any other people
Microsoft Agent You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing. I can access my personal OneDrive files, but not my business account. Mail.If you're not sure which type of email account you have, check with your workplace support team, email provider or Internet service provider (ISP).If you can't sign in to an account that you've already added, remove your account, then add it again. Go to iPhone Settings > OneDrive, select Clear Account Settings. You can follow the question or vote as helpful, but you cannot reply to this thread. As Andre says, if OWA has the issue as well, it's a wider issue. You can open Word and go to Open>OneDrive to check this.Feel free to let us know if you need further assistance. You can add accounts from Microsoft 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), Outlook.com (including Hotmail, Live, and MSN), Gmail, iCloud and Yahoo! I have had problems accessing my office 365 OneDrive for Business account on my iPhone (and iPad). Set As the iPhones currently don't work anyway at the moment, remove the account setup on them for the time being to rule them out as an issue. I have uninstall and then reinstall several times but still does not work. This site in other languages If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or Hi Office 365 I have been using the OWA for iphone for a long time. no one else in the org reporting the same. Add your Office 365 account to OneDrive app again. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support to resolve issues.For Outlook.com accounts such as @hotmail.com, @live.com, etc., contact If you lost your phone or are trying to reset your sync partnerships, you can remove it from your account. Download the Microsoft Authenticator app onto your phone. You'll have to add them as an Exchange ActiveSync account. There are some simple checks you can use at the first time. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online . Microsoft Agent We recommend downloading and installing the Outlook mobile app for easy calendar and email management.Check your email account and password and try entering your information again.Make sure your email account is supported. office 365 exchange, it's set up properly. Then remove the app and re-install it.If there is a tool or feature that you need but can't find in the app, please visit our If your Outlook.com or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see If you set up your email as an IMAP or POP account, your calendars and contacts won't sync. 6 Simple Checks to Fix Outlook Not Working on iPhone If you have encounter this problem, do not hurry to try the advanced ways. the push setting is correct and I've turned it off and on. This does not wipe your device.Learn how to delete or remove phone partnerships using Outlook on the web: In order for you to install the Outlook mobile app you need:A mobile device that meets the minimum requirements for the app.Enough storage space on your device for the size of the app.A Wi-Fi or data connection that will allow you to download apps.If the Outlook mobile app crashes when you open it, clear the browser's cache on your device. 1. We've got two connecting to our Office 365 setup, as well as Blackberry devices and Androids. This thread is locked. Troubleshoot email setup on your iPhone, iPad or Android device. Admin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service.
Microsoft Agent You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing. I can access my personal OneDrive files, but not my business account. Mail.If you're not sure which type of email account you have, check with your workplace support team, email provider or Internet service provider (ISP).If you can't sign in to an account that you've already added, remove your account, then add it again. Go to iPhone Settings > OneDrive, select Clear Account Settings. You can follow the question or vote as helpful, but you cannot reply to this thread. As Andre says, if OWA has the issue as well, it's a wider issue. You can open Word and go to Open>OneDrive to check this.Feel free to let us know if you need further assistance. You can add accounts from Microsoft 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), Outlook.com (including Hotmail, Live, and MSN), Gmail, iCloud and Yahoo! I have had problems accessing my office 365 OneDrive for Business account on my iPhone (and iPad). Set As the iPhones currently don't work anyway at the moment, remove the account setup on them for the time being to rule them out as an issue. I have uninstall and then reinstall several times but still does not work. This site in other languages If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or Hi Office 365 I have been using the OWA for iphone for a long time. no one else in the org reporting the same. Add your Office 365 account to OneDrive app again. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support to resolve issues.For Outlook.com accounts such as @hotmail.com, @live.com, etc., contact If you lost your phone or are trying to reset your sync partnerships, you can remove it from your account. Download the Microsoft Authenticator app onto your phone. You'll have to add them as an Exchange ActiveSync account. There are some simple checks you can use at the first time. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online . Microsoft Agent We recommend downloading and installing the Outlook mobile app for easy calendar and email management.Check your email account and password and try entering your information again.Make sure your email account is supported. office 365 exchange, it's set up properly. Then remove the app and re-install it.If there is a tool or feature that you need but can't find in the app, please visit our If your Outlook.com or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see If you set up your email as an IMAP or POP account, your calendars and contacts won't sync. 6 Simple Checks to Fix Outlook Not Working on iPhone If you have encounter this problem, do not hurry to try the advanced ways. the push setting is correct and I've turned it off and on. This does not wipe your device.Learn how to delete or remove phone partnerships using Outlook on the web: In order for you to install the Outlook mobile app you need:A mobile device that meets the minimum requirements for the app.Enough storage space on your device for the size of the app.A Wi-Fi or data connection that will allow you to download apps.If the Outlook mobile app crashes when you open it, clear the browser's cache on your device. 1. We've got two connecting to our Office 365 setup, as well as Blackberry devices and Androids. This thread is locked. Troubleshoot email setup on your iPhone, iPad or Android device. Admin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service.