The room was reasonably quiet. Expectantly hoping you give us another chance to welcome you back as soon as possible, kindly be advised that - beyond respecting your own personal likes and knowledge in terms of interior design -, we actually do not have any Ikea furniture here ; especially, as this company does not really exist in Mexico... and are already diligently working on improving the issues you mention e.g. Otherwise, the hotel is beautiful and some of the staff do a great job while others do not seem to take pride in their work. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, specially to Fabiola, I am sure that your comments are very valuable to continue working with that same dedication. Third. I appreciate that this is beyond the control of the hotel, but definitely makes it an unattractive proposition to stay here. We hope very soon we will have the opportunity to serve you againWelcome was quite cold form reception. The breakfast was very good. Horrible, awful, the worst :( very disappointed.Dear Tyuhe, We are very sorry for the unfortunate hotel experience you mentioned. We arrived to this hotel 22 of june at 6 a.m. after a looong trip from France with my husband and a newborn baby, with a lot of luggige, completely exhausted and just wanted to have a nap there. Which languages are spoken by the staff at NH Collection Mexico City Reforma?The staff speaks multiple languages, including English and Spanish. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers.Set-it-and-forget-it annual travel insurance from $135/year.There are more places to choose from in the Mexico City area.nh mexico city hotel mexico city, nh hotels mexico city, nh hotel mexico cityWhich popular attractions are close to NH Collection Mexico City Reforma?Nearby attractions include Zona Rosa (0.01 miles), Ambarte (0.02 miles), and Plaza del Angel Centro de Anticuarios (0.1 miles).What are some of the property amenities at NH Collection Mexico City Reforma?Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.What food & drink options are available at NH Collection Mexico City Reforma?Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Of course no snacks or fruits as a welcome courtesy. Thank you very much for giving us the opportunity to welcome you. When I complained to guest relations, they apologised and informed me they would make sure we would get our coffee. The person at the reception ignored the hour we arrived, ignored a baby crying, and was soooo slow to give us a room! We expected a good service and attention to details. Own or manage this property? I did read about the noise issues in some of the comments, but it was not a problem for me maybe it was because my room was at the end of a hallway..I want to thank you for the time you took to share your experience at the Hotel. Place is super clean> Bed aare comfy as best as can be desired. I would NOT recommend you this hotel. Please see our partners for more details.NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. At your services any time.I was helped by Fabiola, she was so helpful! Please, accept our deepest apologies for the cockroach that you have found, definitely this situations is unacceptable. They'll find you an incredible place to stay.There are more places to choose from in the Mexico City area.nh mexico city hotel mexico city, nh hotels mexico city, nh hotel mexico cityCalle Liverpool 155 Zona Rosa, Mexico City 06600 MexicoCalle Liverpool 155 Zona Rosa, Mexico City 06600 MexicoThis hotel is well located. Prices are calculated as of 2020-07-20 based on a check-in date of 2020-08-02. Allowed me to check in early and also got me the best room! It was nicely decorated, with simple white and black themes. Who would design and locate a pool area in the shade of its own building. Estimado Huésped, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We recommend calling ahead to confirm details. No shoes for bathroom (i dont mention other cozy bathroom items), ONE tiny shampoo, one soap. Claim your listing for free to respond to reviews, update your profile and much more.This is the version of our website addressed to speakers of Prices are the average nightly price provided by our partners and may not include all taxes and fees.